Shipping Policy

Subject to stock availability. We try to maintain accurate stock counts on our website but from time to time there may be a stock discrepancy and we will not be able to fulfill all your items at the time of purchase. In this instance, we will fulfill the available products to you and contact you about whether you would prefer to await restocking of the back-ordered item or if you would prefer for us to process a refund.

Shipping Costs: Shipping costs are calculated during checkout based on the weight, dimensions, and destination of the items in the order. Payment for shipping will be collected with the purchase. This price will be the final price for shipping cost to the customer.

Returns: Return Due To Change Of Mind: BestWayDigital will happily accept returns due to a change of mind as long as a request to return is received by us within 30 days of receipt of the item and the items are returned to us in original packaging, unused, and in resellable condition. Return shipping will be paid at the customer’s expense, and customers will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. BestWayDigital will refund the value of the goods returned but will NOT refund the value of any shipping paid.

Warranty Returns: BestWayDigital will happily honor any valid warranty claims, provided a claim is submitted within 90 days of receipt of items. Customers will be required to pre-pay for the return shipping; however, we will reimburse you upon a successful warranty claim. Upon return receipt of items for a warranty claim, you can expect BestWayDigital to process your warranty claim within 7 days. Once the warranty claim is confirmed, you will receive the choice of: (a) refund to your payment method (b) a refund in-store credit (c) a replacement item sent to you (if stock is available)

Delivery Terms: Transit Time Domestically: In general, domestic shipments are in transit for 2 – 7 days.

Transit time Internationally: Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at the checkout.

Change Of Delivery Address: Orders placed before 1 PM will be dispatched the same day, otherwise, within the next business day. Our warehouse operates Monday – Friday during standard business hours, except on national holidays, at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

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